How To Fix Age Of Empires IV Crashing Issue?

In this article, we will try to solve the crashing problem that Age Of Empires IV players encounter in the game.

Jul 23, 2022 - 09:55
Jan 22, 2023 - 16:59
How To Fix Age Of Empires IV Crashing Issue?
How To Fix Age Of Empires IV Crashing Issue?

The crash that Age Of Empires IVplayers encounterafter running the game is causedby manyproblems, restrictingaccess to the game. If youare facing suchaproblem, you can reach the solutionby following the suggestionsbelow.

What is Age Of Empires IV Crash Problem?

One of the main causes of crashing is file corruption. If the in-game filesare damaged or corrupted, wearelikely to encounter suchaproblem. Another reason is that your system requirement is not running the game. If your system requirement does not meet the minimum system requirement, youarelikely to encounter suchaproblem. If you don't know the Age Of Empires IV system requirement, let's leave itbelow;

Minimum System Requirement

  • Operating System:  Windows 10 64bit | Windows 11 64bit
  • Processor: Intel Core i5-6300U or AMD Ryzen 5 2400G | CPU with AVX support required
  • Memory: 8GB RAM
  • Graphics Card:  Intel HD 520 or AMD Radeon RX Vega 11
  • DirectX:Version 12
  • Storage: 50 GBavailable space

Recommended System Requirement

  • Operating System:Windows 10 64bit | Windows 11 64bit
  • Processor:3.6 GHz 6-core (Intel i5) or AMD Ryzen 5 1600 | CPU with AVX support required
  • Memory: 16 GB RAM
  • Graphics:Nvidia GeForce 970 GPU or AMD Radeon RX 570 GPU with 4GB of VRAM
  • DirectX:Version 12
  • Storage: 50 GBavailable space

If your computer meets theabove system requirements, one of the other reasons for thisproblem maybe causedby theantivirus system. If youare usinganantivirusprogram (including Windows Defender). Do not include Age Of Empires IV in theprotection zone. Antivirusprogram may not run various files in the gameby quarantining them. Therefore, either disable yourantivirusprogram or do notprotect Age Of Empires IV game.

How To Fix Age Of Empires IV Crash Issue

You can find the solution to theproblemby following the suggestionsbelow to fix the error we encountered.

1-) Update Graphics Card Driver

In such continuityproblems, we may encounteran update error in the graphics card. For this we will need to update the graphics card. If you're ready, let's get started.

For Users with Nvidia Graphics Card;

  • First ofall, Nvidia company's Geforce Experience We need to downloadand install theprogram.
  • After the downloadand installationprocess, we open ourprogramand open the Drivers menuabove.
  • Download our updateby clicking the Downloadbutton thatappearsabove.
  • After our download is complete, let'sperform the installationprocessby clicking the quick installationbutton.
  • Restart your computerafter thisprocess is finished.

For Users with AMD Graphics Card;

  • Publishedby AMD company AMD Radeon Software We need to downloadand install theprogram.
  • After the downloadand installationprocess, we open ourprogramand click the Check for Updatesbutton under the driverand software menu on the right,and check if our video card is up to date.
  • You can restart your computerbyperforming the update.

After updating our graphics driverand restarting our computer, we can try to open Age Of Empires IV.

2-) Verify File Integrity

We will verify the game file integrityand scanand downloadany missing or incorrect files. For this;

 For Steamplayers;

  1. Open the Steamprogram.
  2. Open thelibrary menu.
  3. Right click on the Age Of Empires IV game on the leftand open the Properties
  4. Open the Local Files menu on the left side of the screen that opens.
  5. Click on thebutton Verify integrity of game files in the Local Files We Encountered menu.

After thisprocess, the download willbeperformedby scanning the damaged game files. After theprocess is finished, try to open the gameagain.

3-) Turn off Antivirus Program

Disableanyantivirusprogram you use, or delete it completely from your computer. If youare using Windows Defender, disable it. For this;

  • Type "virusand threatprotection" into the start search screenand open it.
  • Then click on "Manage settings".
  • Turn Real-timeprotection to "Off".

After this, let's turn off other ransomwareprotection.

  • Open the start search screen.
  • Open the search screenby typing Windows security settings.
  • Click on the Virusand Threat Protection option on the screen that opens.
  • Click on the Ransomware Protection option in the menu.
  • Turn off Controlled Folder Access on the screen that opens.

Afterperforming this operation, we will need toadd Age Of Empires IV game filesasan exception.

  • Type "virusand threatprotection" into the start search screenand open it.
  • Virusand threatprotection settings, select Manage settings,and then under Exclusions Exclude selectadd or remove.
  • Select Addan exclusion,and then select the Age Of Empires IV game folder saved to your disk.

After thisprocess, close the Age Of Empires IV game completely with the help ofatask managerand try to run the Age Of Empires IV gameagain. If theproblempersists, let's move on to our next suggestion.

4-) Lower the Game Graphics Settings

Many users say that they foundasolutionby lowering the game's graphics settings. We can findasolution to theproblemby following this suggestion. For this, you can check whether theproblempersistsby reducing the graphics settingsby trialand error.

5-) Turn off Data Execution Prevention (DEP)

Toprotect data in memory from malware, we can disableprotectionby exception using the DEPplugin.

  • In the start search screen, type "Adjust theappearanceandperformance of Windows"and open it.
  • Turn on "Data Execution Prevention" in the menu.
  • Select "Turn on DEP forall Windowsprogramsand services except those I have selected" on the screen that opens.
  • Click the "Add"buttonbelow to select Age Of Empires IVand click the "Apply"button.

6-) Check Game Frameworks

The lack of game frameworks on your computer can create various errors in the game. Therefore, your computer must have DirectX, .NET Framework, VCRedistapplications.

Afterperforming the update, you can restart your computerand run the gameand check if theproblempersists.


Hata Uzmanı Aradağın hataları bulman artık çok daha kolay!