Netflix Something Gone Wrong Error Solution

In this article, we will try to solve the "Something Gone Wrong" error that Netflix users encounter when trying to log in to the application from the phone or desktop version.

Netflix Something Gone Wrong Error Solution
Netflix Something Gone Wrong Error Solution

The "Something Gone Wrong" error that Netflix users encounter while connecting via the web, windows or phone, restricts your access to the program due to many problems. If you are facing such a problem, you can find the solution by following the steps below.

What is Netflix Something Gone Wrong Error?

If this error occurs in phone users, damage or corruption in the cache file of the application can bring many problems. In addition, if the application is not up-to-date or the application does not support the phone version with the new update, it may cause us to encounter such a problem.

This error encountered by users of the Windows operating system is usually encountered with such an error due to various reasons on the Microsoft Store. Of course, not only because of this, but any problem over the internet will compare with such problems.

This error encountered on the web can be compared due to any error in cache and cookies. If you do not think that there is a problem with the cookies and cache, there may be a problem with your internet or we may encounter such an error because of any maintenance or crashes on the servers.

How To Fix Netflix Something Has Gone Wrong Error

In order to fix this error, we will try to solve the problem by mentioning a few suggestions to you. These actions we will perform will be to solve the "Something Gone Wrong" error encountered while connecting via the web, windows or phone.

Phone Fixes

If this error occurs over the phone, we will try to solve it by talking about a few suggestions.

1-) Check Storage Space

Less storage space will allow it to create various problems. If you have low storage space, you can try to upgrade. For this, you can clean junk files by downloading a junk file cleaner application, namely CCleaner. If your storage is more than 1GB, let's move on to another suggestion.

2-) Update the Application

If the application is not up to date, you may be encountering such an error due to an unnecessary file. For this, open the App Store or Google Play Store application and check the update of the application. If the application is up to date, let's move on to our other suggestion.

3-) Clear Cache

Incomplete or incorrect loading of the recording files backed up within the application may cause us to encounter various problems. The thing that will help us the most for this is to clear the cache and data.

For Android devices;

  • Open Settings.
  • Open the Applications tab.
  • Select the Netflix application from the Listed Applications tab.
  • Opening the Storage area on the screen that opens, Clear all data and Cache.
  • After this process, delete the Netflix application and reinstall it.

For IOS devices;

  • Open Settings.
  • Click the General tab.
  • Open the iPhone Storage menu.
  • Select the Netflix application.
  • Press the blue written "Delete Application" button above.

After this process, you can try to open the application again. If the problem persists, let's move on to our next suggestion.

4-) Application Version May Be Insufficient

The phone version of the application may not be compatible with the device you are using. For this, you can look into this situation by researching. If the phone version of the application is not compatible with your device, it may cause such problems. You can understand your problem by checking for it.

Computer Fixes

If you encounter such a problem in the Netflix application on the Windows operating system, we will try to solve it by listing the actions you will need to do below.

1-) Clear DNS Cache

If none of the suggestions above worked, we can solve the problem by clearing the dns cache. For this;

  • Type cmd on the start search screen and run it as an administrator.
  • Type the following lines of code in order on the command prompt screen and press enter.
  • ipconfig /flushdns
  • netsh int ipv4 reset
  • netsh int ipv6 reset
  • netsh winhttp reset proxy
  • netsh winsock reset
  • ipconfig /registerdns
  • After this process, it will show that your dns cache and proxies have been successfully cleared.

After this process, you can open the application by restarting the computer. If the problem persists, let's move on to another suggestion.

2-) Register Another DNS Server

If none of the above processes have happened, let's save another DNS server to our computer.

  • Open the Control Panel.
  • Select the Network and Internet option.
  • On the screen that opens, open the Network and Sharing Center.
  • Click on the "Change adapter settings" option on the left.
  • Open the Properties menu by right-clicking on your Connection Type.
  • Double-click Internet Protocol Version 4 (TCP /IPv4).
  • Let's apply the settings by typing the Google DNS server that we will give below.
  • Preferred DNS server: 8.8.8.8
  • Other DNS server: 8.8.4.4
  • Then click on the "Verify settings on exit" option and press the OK button and apply the procedures.

After this process, we can run the application by restarting the computer.

3-) Reset Microsoft Store

Various problems on the Microsoft Store may present such a problem. For this, we can solve such problems by resetting the Microsoft Store.

  • Type "Microsoft Store" in the start search screen, right-click on it and click "Application Settings".

  • Start the reset process by pressing the "Reset" button on the screen that opens.


After this process, check if the problem persists by logging into the application.

4-) Update the Program

The Netflix application may not be up to date, so open the Microsoft Store and check if the Netflix application is up to date. If the program is not up to date, you can check if the problem persists by updating it.

5-) Update Windows

Check if your Windows operating system is up to date. If your Windows operating system is not up to date, do not forget to update it. If your Windows operating system is out of date, it can cause many problems.

Browser Fixes

This error encountered by users logging in via the browser may be encountered due to many problems and may restrict access to the site. For this, we will try to solve the problem by telling you a few suggestions.

1-) Clear Cache and Cookies

It is used by storing user information in the browser through Cache and cookies. If there is any problem in the cache and cookie, we may encounter such problems. For this, we will try to solve the problem by telling you a few suggestions.

  • Open any browser you use.
  • Then access the "History" menu.
  • Click on the "Clear browsing data" option on the screen that opens.

Clear cookies and cache after this action.

2-) Clear Netflix Cookies

Thanks to the software developed by Netflix, we can eliminate the problem by clearing the cookies. For this, we can clear netflix cookies by clicking the link below.

  • Go to netflix.com/clearcookies. This action will log you out of your account.
  • Select Sign In and enter your Netflix email address and password.
  • Try Netflix again.