How to Fix Instagram Direct Messages (DMs) Not Working?
In this article, we will try to solve the non-working issue that Instagram users face when they want to use their direct messages (DMs).
Instagram users encounter the problem of not working when they want to use their direct messages (DMs), and cannot sendamessage to anyone. If you are facing suchaproblem, you can findasolution by following the suggestions below.
- Why Instagram Direct Messages Not Working?
- How To Fix Instagram DMs Not Working
Why Instagram Direct Messages Not Working?
Instagram DM not working usually occurs when Instagram is closed.
Of course, you may be temporarily blocked not only because of this problem, but also because you send too many DMs at once.
We may encounter suchaproblem for many reasons.
For this, we will give you information on how to fix the problem by mentioningafew suggestions.
How to Fix Instagram DMs Not Working
To fix this error, you can find the solution to the problem by following the suggestions below.
1-) Wait 24 Hours
The problem or maintenance on Instagram servers can cause us to encounter various errorslike this. For this, we can wait for the servers to open again.
You can check whether the Instagram servers are down by clicking thelink below.
If you check the servers, but there is no shutdown situation, your Instagram account may be temporarily blocked due to sending more than one dm. You can continue your process by waitingafew hours for this.
2-) Use Instagram Web
The error in Instagram applications may restrict many users from using in-app features. For this, we can temporarily use the Instagram Web version and understand what is causing the problem.
- Run any browser.
- Search for "instagram.com" and log in to your Instagram account.
After this process, try to reach your message box and leave your message to the person you want to talk to. If DM is working in the web version of Instagram, the problem is caused by the application. For this, you can waitafew hours and check if the in-app problem persists.
3-) There May Be Unstable Network Connection Problem
Unstable network connection problem on your internet can cause you to encounter various errorslike this. For this, you can eliminate the problem by renewing or changing your internet.
If you are connecting via Wi-Fi, try connecting to the internet via mobile data.
If you are connecting via mobile data, try connecting to the internet via Wi-Fi.
If none of these steps is the solution for you, restart your modem and connect to the Wi-Fi network and check if the problem persists.
4-) Update Instagram Application
The fact that the Instagram application is not up-to-date means that it is not open to innovations. Therefore, we need to verify whether the Instagram application is up to date. Otherwise, we may encounter more than one error or problem and get an access block.
5-) Clear Data and Cache
Any cache problem in Instagram or Hoop application can cause us to encounter such errors. For this, we can eliminate the problem by clearing the data and cache.
Note: Your account will be automatically logged out during this process. For this, make sure you know your account username and password.
Clear Data and Cache for Android Devices
- First, open the "Settings" menu.
- Click on "Applications" in the menu.
- Then select the "Instagram" app and click "Storage".
- Click on the "Clear Data" option on the screen that opens.
Clear Data and Cache for iOS Devices
- Open the Settings menu.
- Click on the "General" option in the drop-down menu.
- Click "iPhone Storage" in the menu.
- Then select the "Instagram" app and click the blue "Delete App" option to delete the app.
After this process, you can run the Instagram application and check if the problem persists.
6-) Delete and Reinstall the App
Deleting and reinstalling the application can help prevent various errorslike this. This may be due to the application files being corrupt or faulty. For this, completely delete the Instagram application from your device, download it again, perform the installation process and open it. After this process, you can check if the problem persists.
7-) Download Old Version
Problems in the new version of the Instagram application may cause you to encounter various errorslike this. For this, we can eliminate the problem by installing theold version of the Instagram application.
Click to Download Instagram Old Version
Download theolder version after reaching thelink above. Run the downloaded ".apk" file and start the installation process on your device.
After the installation process is complete, you can run the Instagram application and check if the problem persists.
Yes, friends, we have solved our problem under this title. If your problem persists, you can ask about the errors you encounter by entering our FORUM platform.