Phone Shutdown and Bluetooth Troubleshooting

Restart and reset your phone

• First, follow the basic steps to clear the system, reboot your device to delete active app data.
• If your phone is frozen, you may need to force the device to shut down. Then check if you can expand your available storage space by deleting the useless data.
• If you are still having problems, resetting your phone's factory settings may be the best thing to do, and if the problem is related to malfunctioning or outdated hardware, you should take it to the repair shop.

Bluetooth problem

Even if fewer cables seem like less problems, this may not always be the case. If you do not know the source of the problem, follow the steps written below.

• First, check whether the Bluetooth device you are connecting with is compatible with the phone.
• Bring the device Side to Side to make sure nothing is causing the problem. Make sure that Bluetooth is turned on, then try turning it off and on again.