How to Fix Roblox Error Code 264?

We will provide information on how Roblox users can fix the "Error Code: 264" problem they encounter after running the game.

Feb 28, 2024 - 10:10
How to Fix Roblox Error Code 264?
How to Fix Roblox Error Code 264?

Roblox users encounter the "Error Code: 264" problem after running the game and their access to the game is restricted. If you encounter suchaproblem, you can solve the problem by following the suggestions below.

What is Roblox Error Code 264?

Roblox Error Code 264

Roblox users cannot access the game after logging in to their account, encountering the error "You are already playingagame. Please shut down the other game and try again (Error Code: 264)".

This is usually because the account is open on the other device.

In addition, the problem with the Roblox game cache may also cause various errorslike this.

For this purpose, we will give youafew suggestions and give you information on how to fix the error.

How to Fix Roblox Error Code 264?

To fix this error, you can solve the problem by following the suggestions below.

1-) Change Dns Server

A problem with the DNS server may cause you to encounter various connection problemslike this.

Therefore, by changing the dns server, you can save the default Google dns server and eliminate the problem.

  • In the Start search screen, type "Control Panel" and open it.
  • Click on the "Network and Internet" option on the screen that opens.
  • Then click on "Network and Sharing Center".
  • On the new screen that opens, click on the option next to "Connections".
  • Then click on "Properties" and double-click on "Internet Protocol Version 4 (TCP\IPv4)".
  • Register the Google dns server we left below.
    • Preferred DNS server: 8.8.8.8
    • Other DNS server: 8.8.4.4

After completing this process, click the "OK" button and move on to the next suggestion.

2-) Clear Internet Cache

Clearing your internet cache can help prevent many connection problems.

Therefore, you can clear the internet cache with the help of the command client.

  • Type "cmd" in the Start search screen and run the command prompt as an administrator.
  • Paste the following codes into the command prompt window that opens and press enter.
    • ipconfig /renew
    • ipconfig /flushdns
    • netsh int ipv4 reset
    • netsh int ipv6 reset
    • netsh winhttp reset proxy
    • netsh winsock reset
    • ipconfig /registerdns

After the process is completed successfully, restart the computer and check if the problem persists.

3-) Disable Browser Security Setting

Having browser security enabled will allow access to many connections.

Therefore, the browser can block any site in the background for security reasons.

To fix this error, we can turn off browser security and check if the problem persists.

  • Open the browser and access the settings menu.
  • Let's open the "Privacy and security" menu in the menu.
  • Let's access the "Security" menu in the menu and select the "No protection" option.

After this process, you can check whether the problem persists.

4-) Clear Roblox Temporary Cache File

An error or corruption in the Roblox temporary cache file may cause us to encounter various problemslike this.

We can eliminate the problem by clearing the temporary cache files.

  • Type "Run" in the Start search screen and open it.
  • In the new window that opens, type "%localappdata%" and run it.
  • After this process, open the "Temp" folder and delete the "Roblox" folder.

After deleting the folder, run the Roblox game and check if the problem persists.

5-) Clear Roblox Cache for Browser

The files in the browser's temporary cache for Roblox may be problematic or incorrectly loaded.

To solve this problem, we can eliminate the problem by clearing the browser cache.

  • First, reach the Roblox page.
  • Right click on the page we reached and tap "Review".
  • Click on the "Application" option in the opened panel.
  • Then click on "Storage" on the left.
  • After this process, scroll down the panel on the right and click on the "Clear Site Data" button.

After performing this operation, you can check whether the problem persists.

6-) Reinstall Roblox

If none of these steps areasolution for you, you can eliminate the problem by reinstalling Roblox.

  • First of all, type "Run" in the start search screen and open it.
  • Then type "%localappdata%", press enter and open it.
  • Delete the "Roblox" folder on the screen that opens.

After completing the deletion process, access the Roblox.com site, select the game you want to play and click the play button.

Click "Cancel" on the message on the screen that opens.

Then click on the "Download and Install Roblox" button.

Install Roblox

Run the downloaded file and wait for Roblox to install.

After installing Roblox, you can check if the problem persists.

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