Fix: Error Loading The Game Configuration From The Website in Runescape

In this article, we will try to resolve the "There was an error loading the game configuration from the website" error that Runescape players encountered after running the game.

Apr 25, 2023 - 15:14
Fix: Error Loading The Game Configuration From The Website in Runescape
Fix: Error Loading The Game Configuration From The Website in Runescape

Runescape players, after running the game "There was an error loading the game configuration from the website. If you haveafirewall, check that this program is allowed to access the internet. (7.28)". If you are facing suchaproblem, you can findasolution by following the suggestions below.

  1. What is Runescape Error Loading The Game Configuration From The Website?
  2. How To Fix Runescape Error Loading The Game Configuration From The Website
    1. Register Google DNS Server
    2. Check Your Link
    3. Turn Off Your Modem
    4. Turn Off Antivirus
    5. Clear Browser Cache

What is Runescape Error Loading The Game Configuration From The Website?

Runescape Error Loading The Game Configuration From The Website

Runescape "There was an error loading the game configuration from the website" is usually seen asabrowser cache issue.

Also, the problem with the internet cache can cause various errorslike this.

Of course, you may encounter such an error not only because of this problem, but also because of many problems.

For this, we will try to solve the problem by telling youafew suggestions.

How To Fix Runescape Error Loading The Game Configuration From The Website

To fix this error, you can find the solution to the problem by following the suggestions below.

1-) Register Google DNS Server

We can eliminate the problem by registering the Google dns server on the computer.

  • Open the Control Panel and select the option Network and Internet
  • Open the Network and Sharing Center on the screen that opens.
  • Click on Change adapter settings on the left.
  • Right-click on your Connection Type to open the Properties menu.
  • Double-click Internet Protocol Version 4 (TCP /IPv4).
  • Let's apply the settings by typing the Google DNS server we will give below.
    • Preferred DNS server: 8.8.8.8
    • Other DNS server: 8.8.4.4
  • Then click on Verify settings on exit and press the OK button and apply the actions.

After this process, let's move on to our other suggestion.

2-) Check Your Connection

The problem that occurs in the internet connection can cause many errors.

If your internet connection is slowing down or disconnected, let's giveafew suggestions to fix it.

  • If your internet speed is slowing down, turn your modem off and then on again. This process will relieve your internet alittle bit.
  • We can eliminate the problem by clearing the Internet cache.

Clear DNS Cache

  • Type cmd in the start search screen and run as administrator.
  • Type the followinglines of code in order on the command prompt screen and press enter.
    • ipconfig /renew
    • ipconfig /flushdns
    • netsh int ipv4 reset
    • netsh int ipv6 reset
    • netsh winhttp reset proxy
    • netsh winsock reset
    • ipconfig /registerdns
  • After this operation, it will show that your dns cache and proxies have been cleared successfully.

After this process, restart the computer and run the game and check.

3-) Power Off Your Modem

Turn off your modem, wait 20 seconds and turn it back on. During this process, your ip address will change and will prevent various network problems. If the problem persists, let's move on to another suggestion.

4-) Turn off Antivirus

Disable any antivirus program you use, or delete it completely from your computer. If you are using Windows Defender, disable it. For this;

  • Type "virus and threat protection" into the start search screen and open it.
  • Then click on "Manage settings".
  • Turn Real-time protection to "Off".

After this, let's turn off other ransomware protection.

  • Open the start search screen.
  • Open the search screen by typing Windows security settings.
  • Click on the Virus and Threat Protection option on the screen that opens.
  • Click on the Ransomware Protection option in the menu.
  • Turn off Controlled Folder Access on the screen that opens.

After performing this operation, we will need to add the Runescape game files as exceptions.

  • Type "virus and threat protection" into the start search screen and open it.
  • Under
  • Virus and threat protection settings, select Manage settings, and then under Exclusions Exclude select add or remove.
  • Select Add an exclusion, and then select theRunescape game folder saved on your disk.

After this process, close the Runescape game completely with the help ofatask manager and try to run the Runescape game again. If the problem persists, let's move on to our next suggestion.

5-) Clear Browser Cache

Because Runescape isabrowser game, it may cause you to encounter various errorslike this, with some cache files configured by the browser being loaded damaged or corrupted.

Therefore, we can eliminate the problem by reconfiguring the damaged cache files loaded in the browser.

  • Run your default browser.
  • Then press the key combination "CTRL + SHIFT + DELETE".
  • Clear the cache data in the new window that opens.

After cleaning is complete, run Runescape and check.


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