How To Fix New World Unrecoverable Error?

The "No product information found, cannot initialize Game. Please contact Customer Service for this product." We will try to solve the problem in this article.

Jan 3, 2023 - 11:59
How To Fix New World Unrecoverable Error?
How To Fix New World Unrecoverable Error?

New World players are restricted from accessing the game by encountering the error "Unrecoverable Error.No product information found, cannot initialize Game. Please contact Customer Service for this product." after running the game. If you are facing suchaproblem, you can findasolution by following the suggestions below.

  1. What is New World Unrecoverable Error?
  2. How To Fix New World Unrecoverable Error
    1. Disable IPv6 Protocol
    2. Don't Run Steam as Administrator
    3. Register Another DNS Server
    4. Check Your Link
    5. Close Unnecessary Applications
    6. Reload New World

What is New World Unrecoverable Error?

New World Unrecoverable Error

Although it is not known exactly what caused this error, some users who solved the error state that this error is related to the internet. Of course, we may encounter various errorslike this not only because of this problem, but also because of many problems. For this, we will give you information on how to fix the problem by mentioningafew suggestions.

How To Fix New World Unrecoverable Error

To fix this error, you can find the solution to the problem by following the suggestions below.

1-) Disable IPv6 Protocol

Some users state that they fixed the problem by disabling the IPv6 protocol. We can eliminate the problem by applying this suggestion. You can follow the step below to apply this setting.

  • First of all, close the Ubisoft Connect application completely with the help ofatask manager.
  • Open Control Panel and select Network and Internet
  • Open Network and Sharing Center on the screen that opens.
  • Click on Change adapter settings on the left.
  • Right-click on your Connection Type to open the Properties menu.
  • Disable the "Internet Protocol Version 6" option in the new window that opens and click the "OK" button.

After performing this operation, check if the problem persists.

2-) Do not run Steam as Administrator

Some players state that they encountered the "Unrecoverable Error" problem after running the Steam application as an administrator. If you are running the Steam application as an administrator, you can check if the problem persists by running it normally.

3-) Register Another DNS Server

We can eliminate the problem by registering another dns server on the computer.

  • Open Control Panel and select Network and Internet
  • Open Network and Sharing Center on the screen that opens.
  • Click on Change adapter settings on the left.
  • Right-click on your Connection Type to open the Properties menu.
  • Double-click Internet Protocol Version 4 (TCP /IPv4).
  • Let's apply the settings by typing the Google DNS server we will give below.
    • Preferred DNS server: 8.8.8.8
    • Other DNS server: 8.8.4.4
  • Then click on Verify settings on exit option and press OK button to perform the actions.

After this process, follow the suggestion below.

4-) Check Your Connection

The problem with the internet connection can cause many errors. If your internet connection is slowing down or disconnected, let's giveafew suggestions to fix it.

  • If your internet speed is slowing down, turn your modem off and then on again. This process will relieve your internet alittle bit.
  • We can eliminate the problem by clearing the Internet cache.

Clear DNS Cache

  • Type "cmd" in the start search screen and run it as administrator.
  • Command prompt screen by typing the followinglines of code one after the other and press enter.
    • ipconfig /flushdns
    • netsh int ipv4 reset
    • netsh int ipv6 reset
    • netsh winhttp reset proxy
    • netsh winsock reset
    • ipconfig /registerdns
  • After this operation, it will show that your dns cache and proxies have been cleared successfully.

After this process, you can restart the computer and check if the problem persists.

5-) Close Unnecessary Applications

Some unnecessary applications running in the background can trigger the game and prevent it from opening. For this, we can close unnecessary applications with the help ofatask manager.

6-) Reload New World

A Reddit user states that when he encounters the "Unrecoverable Error" problem in the New World game, he completely uninstalls the game from his device and reinstalls it and does not encounter such an error again. If none of these steps is the solution for you, let's remove the New World game completely from the device and reinstall it and check it.

Yes, friends, we have solved our problem under this title. If your problem persists, you can ask about the errors you encounter by entering our FORUM platform.

Hata Uzmanı Aradağın hataları bulman artık çok daha kolay!