How To Fix Genshin Impact Crash Issue?

Genshin Impactplayers'access to the game is restrictedby encounteringacrashproblem while opening the game or in-game. If youare facing suchaproblem, you can findasolutionby following the suggestionsbelow.

Why Is Genshin Impact Crashing?

One of the main causes of crashing is file corruption. If the in-game filesare damaged or corrupt, wearelikely to encounter suchaproblem. Another reason is that your system requirement is not running the game. If your system requirement does not meet the minimum system requirement, youarelikely to encounter suchaproblem. If you don't know the Genshin Impact system requirement, let's leave itbelow;

Minimum System Requirement

• Requiresa64-bitprocessorand operating system
• Operating System: Windows 7 (64-bit)
• Processor: Intel Core i5/ AMD FX Series
• Memory: 8GB RAM
• Graphics Card: NVIDIA GeForce GT 1030 / AMD RX 550
• VRAM: 2GB of VRAM
• DirectX: Version 11
• Network: Broadband Internet connection
• Storage: 30 GBavailable space

Recommended System Requirement

• Requiresa64-bitprocessorand operating system
• Operating System: Windows 10 (64-Bit)
• Processor: Intel Core i7 / AMD Ryzen 5
• Memory: 16 GB RAM
• Graphics Card: NVIDIA GeForce GTX 1060 / AMD RX 570
• VRAM: 6GB of VRAM
• DirectX: Version 11
• Network: Broadband Internet connection
• Storage: 30 GBavailable space

If your computer meets theabove system requirements, one of the other reasons for thisproblem maybe causedby theantivirus system. If youare usinganantivirusprogram (including Windows Defender). Do not include Genshin Impact in theprotection zone. Antivirusprogram may not run various files in the gameby quarantining them. So either disable yourantivirus or do notprotect Genshin Impact game.

How to Fix Genshin Impact Crash Issue

To fix this error, you can find the solution to theproblemby following the suggestionsbelow.

1-) Update Graphics Card Driver

In such continuityproblems, we may encounteran update error in the graphics card. For this, we will need to update the graphics card. If you're ready, let's get started.

For Users with Nvidia Graphics Card;

• First ofall, Nvidia company's Geforce Experience We need to downloadand install theprogram.
• After the downloadand installationprocess, we open ourprogramand open the Drivers menuabove.
• Download our updateby clicking the Downloadbutton thatappearsabove.
• After our download is complete, let'sperform the installationprocessby clicking the quick installationbutton.
• Restart your computerafter thisprocess is finished.

For Users with AMD Graphics Card;

• Publishedby AMD company AMD Radeon Software We need to downloadand install theprogram.
• After the downloadand installationprocess, we open ourprogramand click the Check for Updatesbutton under the driverand software menu on the right,and check whether our video card is up to date.
• You can restart your computerbyperforming the update.

After updating our graphics driverand restarting our computer, we can try to open Genshin Impact.

2-) Turn off Antivirus Program

Disableanyantivirusprogram you use, or delete it completely from your computer. If youare using Windows Defender, disable it. For this;

• Type "virusand threatprotection" into the start search screenand open it.
• Then click on "Manage settings".
• Turn Real-timeprotection to "Off".

After this, let's turn off other ransomwareprotection.

• Open the start search screen.
• Open the search screenby typing Windows security settings.
• Click on the Virusand Threat Protection option on the screen that opens.
• Click on the Ransomware Protection option in the menu.
• Turn off Controlled Folder Access on the screen that opens.

Afterperforming this operation, we will need toadd the Genshin Impact game filesasan exception.

• Type "virusand threatprotection" into the start search screenand open it
• Virusand threatprotection settings, select Manage settings,and then under Exclusions Exclude selectadd or remove.
• Select Addan exclusion,and then select the Genshin Impact game folder saved to your disk.

After thisprocess, close Genshin Impact completely with the help ofatask managerand try running Genshin Impactagain. If theproblempersists, let's move on to our next suggestion.

3-) Turn off In-Game Overlay

We can get rid of thisproblemby turning off the in-game overlay in the Discordand Geforce Experienceprogram.

• Open the Discordprogram.
• Click the "Setting" icon in the lower left corner.
• Click on "Game Interface" on the left.
• Disable the "Enable in-game interface" option on the screen that opens.

After thisprocess, if youare usingan Nvidia graphics card, let's turn off the in-game overlay mode in the Geforce Experienceprogram.

• Run the GeForce Experienceprogram.
• Click on the "Setting" icon on the upper right side of the screen that opens.
• Disable the "In-game overlay" option on the screen thatappears.

4-) Lower the Game Graphics Settings

Many users say that they foundasolutionby lowering the game's graphics settings. We can findasolution to theproblemby realizing this suggestion. For this, you can check whether theproblempersistsby reducing the graphics settingsby trialand error.

5-) Lower the Resolution Setting

You can get rid of the crashingproblemby lowering the resolution setting of the game.

• Run Genshin Impact Launcher.
• Before clicking the "Launch"button on the screen that opens,pressand hold the "Shift"buttonand click. After thisprocess, the resolution setting will open.
• Then click on the drop-down menu in the "Screen Resolution" option, set it to "1280x720"and select the option that says "Windowed".
• After thisprocess, set the "Graphic simple" option to "Simple"and click the "Play"button.

6-) Reload the Game

Uninstall the Genshin Impact game completely from your computer, reach its official siteand download the installation fileagainandperform the installationprocess on your computer. After theprocess is completed successfully, you can check if theproblempersists.

Click to download Genshin Impact.