How To Fix Error 801540A9 on Xbox

Xbox users are restricted from downloading by encountering the error "Sorry, there'saproblem with the credentials that you're using to sign in" and then "801540A9" when they want to download any game. If you are facing suchaproblem, you can findasolution by following the suggestions below.

1. What is Error 801540A9 on Xbox?
2. How to Fix Error 801540A9 on Xbox?
   1. Re-Associate Child Account
   2. Check Your Xbox Live Connection
   3. Check Xbox Live Service
   4. Restart Your Console
   5. Change DNS Address
   6. Enable Home Xbox
   7. Connect to Your Xbox Live Session

What is Error 801540A9 on Xbox?

Xbox "801540A9" error occurs because it cannot connect to Xbox Live server services for any reason.

This may occur because the identified child account cannot be read by Xbox or the invitation is not accepted.

Of course, you may encounter such an error not only because of this problem, but also because of many other problems.

For this, we will try to solve the problem by providing information on how to fix the Xbox "801540A9" error.

How to Fix Error 801540A9 on Xbox

To fix this error, you can find the solution to the problem by following the suggestions below.

1-) Re-Associate Child Account

If the account you are using isachild account, you can eliminate the problem by re-associating it.

You can follow the steps below to re-associate the child account:

First of all, log in to your Microsoft account by following thelink below.

Microsoft Family Account

Click on "Addafamily member" at the top right.

Then select "Member" and click the "Next" button to continue.

After this process, accept through the account you invited.

After accepting the invitation, sign out of your Microsoft account on Xbox and sign in to the child's account you invited to check if the issue persists.

2-) Check Your Xbox Live Connection

Several problems with your Xbox Live connection may cause us to encounter such problems.

For this, we can check our Xbox Live connection to see what is causing the problem.

• Press the Xbox button on your controller.
• Click on the "Profile and system" option on the screen that opens.
• Select "Settings" in the menu and click "General".
• Then click on "Network settings" on the screen that opens and select "Test network connection".

After this process, we can check your network connection and understand what is causing the problem.

3-) Check Xbox Live Service

Maintenance work performed on Xbox Live service may cause you to encounter such errors.

By checking Xbox Live Service we can understand what is causing the problem./p>

If you see outages, you will seeaspecific date range for when the outage will be cleared.

After this process, there is not much for us to do.

4-) Restart Your Console

Various problems can occur with the Xbox console. For this, we can prevent these problems by restarting your console.

To do this, click the Xbox button in the middle of your controller. Click "Restart console" on the screen that opens and restart your console.

After this process, you can check if the problem persists.

5-) Change DNS Address

We can solve the problem by changing the dns address in order to solve such network problems.

• Press the Xbox button on your controller.
• Select the "Profile and system" option on the screen that opens and open the "Settings" menu.
• Select "General" in the menu and click "Network Settings".
• Then click on "Advanced Network Settings" on the screen that opens and select "DNS Settings".
• After this process, select the "Manual" option and define the following dns address.
  
  • Primary: 8.8.8.8
  • Secondary: 8.8.4.4

After performing the process, you can check if the problem persists.

6-) Activate Home Xbox

Introduction The Xbox plug-in allows anyone using the Xbox Live account you use to use the games and applications that this person has installed, even if they are not signed in.

We can eliminate the problem by activating this plugin.

• Press the Xbox button on your controller.
• Select the "Profile and system" option on the screen that opens and open the "Settings" menu.
• Enable the "Login My Xbox" option by selecting the "General" option in the menu.

After performing this operation, you can run the game or application and check if the problem persists.

7-) Connect to Your Xbox Live Session

If you purchased the game or application you want to run from the Microsoft Store, you must belinked to the Microsoft Store account you purchased.

If you are connected to any session on the console;

• Press the Xbox button on your controller.
• Choose the "Profile and system" option on the screen that opens and open the "Add or change" menu.
• Choose the "Add new" option on the screen that opens after this process and enter your account login information by following the instructions on the screen.

If you are not connected to any session on the console;

• Choose the "Add new" option that appears directly on the console screen, and then enter your account login information by following the on-screen instructions.

After this process, you can run your game or application and check if the problem persists.