Fix: Tower of Fantasy Server Error

Tower of Fantasy players encounter the problem of "Server Error. ID: 5/11002" when they want to connect to their account, and their access to the game is restricted. If you are facing suchaproblem, you can findasolution by following the suggestions below.

What is Tower of Fantasy Server Error?

This error is usually seen asacache problem. Of course, we may encounter such an error not only because of this problem, but also due to many problems. For this, we will try to solve the problem by telling youafew suggestions.

How To Fix Tower of Fantasy Server Error

To fix this error, you can find the solution to the problem by following the suggestions below.

1-) Clear Cache File

Corruptions in the cache files kept in the Tower of Fantasy launcher can cause us to encounter various errorslike this. For this, we can solve the problem by clearing the cache file.

• Access the Tower of Fantasy Launcher installed folder.
• Delete the "Cache" folder in the folder.

After performing this operation, let's move on to our other suggestion.

2-) Turn off Antivirus Program

Disable any antivirus program you use, or delete it completely from your computer. If you are using Windows Defender, disable it. For this;

• Open the start search screen.
• Open the search screen by typing "Windows security settings".
• Click on "Virus and Threat Protection" on the screen that opens.
• Click on "Ransomware Protection" in the menu.
• Turn off the "Controlled Folder Access" option on the screen that opens.

After this, let's turn off real-time protection.

• Type "virus and threat protection" into the start search screen and open it.
• Then click on "Manage settings".
• Turn Real-time protection to "Off".

After performing this operation, we will need to add the Tower of Fantasy files as an exception.

• Type "virus and threat protection" into the start search screen and open it.
Under
• Virus and threat protection settings "Manage settings" and then under "Exclusions" select "Add exclusion or Uninstall".
• Select Add an exclusion, and then select the "Tower of Fantasy" folder saved on your disk.

After this process, close the Tower of Fantasy game completely with the help ofatask manager and try to run the Tower of Fantasy application again.

3-) Run as Administrator

The inability of the Tower of Fantasy launcher to run with administrator privilege can cause us to encounter various errorslike this. To do this, right-click on the Tower of Fantasy Launcher application and run it as an administrator and check if the problem persists.

4-) Delete Log Folder

We can get rid of such various errors by removing the "Log" folder in the Tower of Fantasy Launcher folder.

• Access the Tower of Fantasy Launcher installed folder.
• Delete the folders inside the "Log" folder by entering it.

5-) Install UE4 Prereq Plugin

Because Tower of Fantasy is developed with Unreal Engine 4, you may need to have the UE4 Prereq plugin installed on your device. For this, we can eliminate the problem by installing the UE4 Prereq plugin on our computer.

• Access the Tower of Fantasy Launcher installed folder.
• Open the "Engine" folder in the previous directory of the Launcher folder.
• Let's access the folder "Extras" > "Redist" > "en-us" respectively.
• Double-click the "UE4PrereqSetup_x64.exe" file in the folder to run it and perform the installation process.

After the installation process is complete, you can check if the problem persists.

6-) Servers May Be Under Maintenance

The fact that the servers are under maintenance may cause us to encounter such problems. For this, you can control the server by following the Tower of Fantasy Twitter account. If the servers are under maintenance, we will have to wait.

Yes, friends, we have solved our problem under this title. If your problem persists, you can ask about the errors you encounter by entering our FORUM platform.